Best PracticesAs we mentioned before, we promise to keep your company updated as technology is updated and follow all industry best practices. This means no one sided way of technologies that have high administrative cost, we would never do anything to jeopardize your company or household in any way. We are always testing and will provide you with the information you need in order to get the best possible performance.
OUR WORKWe don’t “Set it and forget it” We will never just leave your business running unattended for days or even weeks at a time! TekNowGuy's company goal is to grow as many close business relationships as possible and maintain the same level of performance and productivity month over month. It is our goal here at TekNowGuy to increase your business productivity. So letting your ideas run on auto pilot isn’t in our list of services.
OUR TEAMTekNowGuy employees will recognize that not all things go according to plan. Therefore we promise to be up front and honest about any other problematic obstacles affecting your business , whether good or bad. We promise to let you know what’s going on and how we plan to fix any issues immediately.
Communication is key! We promise to never leave you waiting for a phone call or email. For most requests, we respond the same business day and in all cases, no more than 24 hours. We understand you have questions that need to be answered. If one of our consultants is out of the office or on vacation, we will be sure to put you and your business in the hands of another consultant that actually knows your business personally and not in some script to be read off by an every day "support zombie" .